Return & Refund Policy – Kartmora

At Kartmora, we want you to shop with confidence. If you receive a damaged, defective, or incorrect product, you can request a return or refund within 7 days of delivery.

Eligibility for Returns

  • Item must be unused and in its original packaging.

  • Return is accepted only for damaged, defective, or wrong items.

  • Proof such as photos or videos may be required for verification.

Refund Process

  • Once the returned product is received and inspected, your refund will be processed to your original payment method.

  • Refunds may take 5–7 business days to reflect.

Non-returnable Items

  • Used products, items without original packaging, or products damaged due to customer misuse.

  • Personal care, hygiene items, or any product marked “non-returnable” on the product page.

How to Request a Return

Email us at kartmora.com@gmail.com with your order ID, issue details, and product photos.

We’re committed to making your shopping experience smooth and hassle-free.